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In recent times, Employee Engagement at work place has gained significant importance. It is said that employee engagement helps an organization to achieve all the desirable outcomes such as employee productivity, less employee turnover, less absenteeism and high profits (Wagner & Harter, 2006). Engaged employees tend to show enthusiasm, and high involvement at workplace. In the highly dynamic work environment, employee engagement can act as one element which can help any organization to gain competitive advantage. It has thus become important for organizations to not only identify the level of engagement of employees but also to formulate strategies which can ensure full engagement. Thus the current paper focuses on determining the level of engagement at leading Manufacturer of Industrial Explosives, Nagpur. As the company is planning to make their HR processes robust. The company is also in the process of digitalization of its HR activities. Employee engagement will play a key role in the smooth implementation of these plans. Thus the company has made an attempt to determine the level of engagement of its employees. The data for the study was collected with the help of structured questionnaire. The questionnaire was based on five parameters namely; Communication, Work Environment & Culture, Learning and Development, 360 degree feedback, Rewards, Recognition and Job Satisfaction. As the company keeps people first, the overall findings indicate that employees in the company are highly engaged.
Keywords Employee Engagement, Productivity, Culture, Values
In recent times, Employee Engagement at work place has gained significant importance. Studies suggest that employee engagement is a factor that contributes directly to organizational success and financial performance. (Bates, 2004). It is said that employee engagement helps an organization to achieve all the desirable outcomes such as employee productivity, less employee turnover, less absenteeism and high profits (Wagner & Harter, 2006). Employee Engagement contributes to positive business outcomes across all the businesses. Though there are many definitions of Employee Engagement, it is most frequently defined as emotional and mental commitment to the organization (Richman, 2006). According to Kahn (1990), employee engagement is the active involvement of an employee in behaviors that promote organization success. Engaged employees tend to display characteristics such as dedication, positivity, responsibility and commitment. (Schaufeli et al. 2002). An engaged employee is an individual who is fully involved in his/her work. Engagement at work is also considered a combination of commitment, productivity, loyalty and ownership (Wellins and Concelman, 2005). According to a study by Rothbard, (2001) that there are two important elements of Employee Engagement; Attention and Absorption. Attention refers to the amount of time one spends in thinking about the job & Absorption refers to the extent to which an individual is immersed in his/her job role.
Retention of employees have numerous benefits for the organization. The investment in HR functions such as recruitment, training and others are on an increasing rate these days. It is high time for the organizations to understand the need for development of the employees and give a clear thought about the benefits and facilities given to the employee. It is vital for any organization to take care that the employee by maintaining good communication levels, fair and transparent HR practices and policies, role of a leader and a robust and fair performance management system with rewards and recognition. The organization has always given priority of the employees be it policy formulation or passing on any benefit to the employees. For all the aspects in the current organization, main focus area has always remained as employees. While interacting with the employees, a sense of belongingness was highly felt through the way they were communicating. In the present study, overall the Engagement level of employees at the company is very high. The company gives high value to its employees and works on the principle of “People First”. The study suggest that in the dynamic business environment it is vital to map the Individual, Departmental and organizational related engagement as a whole. Employee engagement is the only way for organizations to create a competitive edge in today’s business scenario. Thus companies on a regular basis should indulge in formulating strategies to improve the engagement level of its employees.
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